Shipping policy

Thank you for visiting and shopping at RangePlus.co.uk. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Here is an example. 

Delivery delays can occasionally occur occasionally and we would like to request our customers to wait for 4-5 days longer than the promised delivery date. Also at times couriers might require additional information from customers for clearance of their International Shipments. Please note that customers are responsible to provide the requested information in a timely manner. We bear no responsibility for direct or indirect loss occurred to the customer if goods are disposed off by customs or returned to us due to failure of the customer to provide information required for customs clearance.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has been shipped. All the parcels are shipped using Tracked Services and we would provide you with tracking information once the parcel has been shipped.

Customs, Duties and Taxes

 RangePlus is not responsible for any customs and taxes applied to your order for International Shipments. All fees imposed during or after shipping are the responsibilities of the customer (tariffs, taxes, etc.). Please make relevant enquiries with the import and customs authority of your country to check if the products you intend to purchase are allowed to be imported and if they are subject to any legal restrictions. Moreover please also check if the imported goods would require any document from the customer and if the items are subject to import duty.

Damages

RangePlus is not liable for any products damaged or lost during shipping. If you received your order damaged, please do not accept delivery of the item and return to the goods to the courier or the parcel company.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order